Know your position. Shape your direction
Use SWOT analysis to map where you stand and drive focused operational improvements
CX Leaders & Laggards in the U.S. Café & Restaurant Industry
CX Leaders & Laggards in the U.S. Café & Restaurant Industry
Operational excellence starts with Experience Analytics
Realytics gives you the data to drive better service, faster problem-solving, and tighter control
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Historic data
From 2020
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Updates
Weekly
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Coverage
200+ countries & territories
Track what your consumers notice. Improve what they experience
From cleanliness to wait time Realytics breaks it down by topic, impact, and location
Compare performance across locations in any country in the world
Set KPIs. Score your execution
Link every operational tweak to live consumer metrics and watch real-time progress — shift by shift in the Dynamics Report
Target the 20% that drives the 80%
Quantify potential CSAT swings and focus resources where they create maximum consumer impact
Understand how specific experience factors boost traffic and sales, or push guests away
We mapped every store you own against all competitors within a 10-minute walk, then compared foot traffic.
Locations consumers pick more often than nearby rivals are marked Popular; those they skip for competitors are Unpopular
Book a demo
Join us for a demo where we’ll discuss how Realytics can support your business growth and adaptability in changing market conditions
Schedule a call
Vinkal Chadha
Managing Partner, Global Business Development
